Safe Urban Driving course receives positive feedback from delegates in TfL Report

Transport for London (TfL) currently funds a number of Safe Urban Driving courses for freight drivers in London to improve driving standards and the safety of other road users. TfL have now conducted a post-course 2016/2017 report to review delegates feedback after the training.

Fleet Source has been delivering the Safe Urban Driving training to drivers on behalf of TfL and the FORS Community Partnership for the past couple of years, alongside cycling providers.

To understand the effects the training has on delegates, TfL have been conducting a three-stage questionnaire process, to include surveys immediately after completion of the Safe Urban Driving course, three months post course and finally 12 months post course (launched April 2017). The research objective as noted by TfL is to ‘evaluate the immediate and longer-term impact of the Safe Urban Driving course in terms of delivery, attitude to vulnerable road users and cycling behaviour’.


Summarised in main points, the feedback evidenced that:

  • ‘The course was rated as well planned and executed, with positive feedback from drivers on location, information and the course delivery.’
  • ‘The Safe Urban Driving training had a positive impact on attitudes towards vulnerable road users and cycling behaviour.’
  • ‘The course made more drivers consider cycling and increased cycling among drivers across different trip types’.

The feedback also encouragingly displays that the Safe Urban Driving courses met the required briefs, with 99% of delegates noting that they have a ‘good understanding of the issues faced by Vulnerable Road Users’ three months after undertaking the course.

‘Nine in ten drivers agree their attitude towards Vulnerable Road Users Is improved by the course’ the report states. ‘Almost all (98%) report a good attitude to Vulnerable Road Users’ three months after the Safe Urban Driving course was taken.

The training has also encouraged more drivers to consider cycling as their method of transport and to keep fit. ’Nineteen percent of drivers report cycling more since attending training’ and ‘a higher proportion of drivers would consider cycling to improve their health and fitness three months after training compared with immediately after training’.


If you would like to attend a Safe Urban Driving course or are interested in booking training for your drivers, please call 0345 600 4045, email or visit Safe Urban Driving

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