‘Going for FORS Silver’

A guide to FORS Silver accreditation

 

If you would like more advice and guidance on starting the FORS Silver application, please contact the FORS Helpline on 08448 09 09 44 or email enquiries@fors-online.org.uk 

Silver Accreditation:

Quality operators actively committing to improving safety, environmental impact and efficiency

 

Benefits of being FORS Silver as an organisation:

  • Improve your operations
  • Boost customer retention
  • Win more business through FORS Silver specifiers
  • Improve performance
  • Drive efficiency
  • Drivers improve skills, reduce risk and boost knowledge

 

Common reasons for failure of Silver accreditation:

  • Not having 30 days remaining on your Bronze accreditation
  • Lack of trained drivers
  • No evidence supplied/provided
  • Incorrect performance data

 

Maintain your FORS Bronze accreditation (S1)

Requirement: ‘Fleet operators SHALL maintain their FORS Bronze accreditation. Please note that your Bronze accreditation shall have at least 30 calendar days left, before the expiry date, at the time of submitting evidence for Silver approval’.

 

Complete the free text box (S2)

Requirement: ‘Fleet operators SHALL demonstrate that senior management reviews and decisions result in the development of the business and that such changes themselves are reviewed’.

Many Operators skip this section of the ‘Operational Improvement’ page. Include free text about your operational improvement and upload a maximum of five supporting documents to demonstrate this commitment, such as meeting minutes, updates, proof of purchase of new vehicles or any other major purchase that has improved the operational efficiency of the business (such as telematics fitted across the fleet), any new appointments (such as health and safety advisor) if not previously in place  that will assist with the FORS requirements. You need to demonstrate effective management to develop the business and not just state day to day running of your operation.

Main failure reason:

  • Operators skip the Operational Improvement page and free text.
  • No evidence attached
  • Evidence attached for operational improvement is based around Bronze requirement and not Silver which is a higher accreditation.

 

Audible warning systems implemented and evidence (S3)

Requirement: ‘Fleet operators SHALL ensure that all vehicles over 3.5 tonnes gross vehicle weight are equipped with an audible means to warn other road users of a vehicle’s left turn manoeuvre and reversing’.

Operators must use the free text box and declare that all their vehicles have the correct equipment fitted. Supporting evidence such as photos, equipment spreadsheet, check sheets etc are required.

Main failure reason:

  • Operators skip the free text.
  • Vehicles don’t match what is registered with FORS.
  • No supporting evidence attached.
  • Not all vehicles have the correct equipment fitted.

 

Blind Spot minimisation (S4)

Requirement: ‘Fleet operators SHALL ensure that all vehicles over 3.5 tonnes gross vehicle weight have front, side and rear blind spots eliminated or minimised as far as is practical/possible, through a combination of active and operational direct and indirect vision aids and driver audible alerts reversing movement’.

Operators must use the free text box and declare that all their vehicles have the correct equipment fitted. Supporting evidence such as photos, equipment spreadsheet, check sheets etc are required.

Main failure reason:

  • Operators skip the free text.
  • Vehicles don’t match what is registered with FORS.
  • No supporting evidence attached.
  • Not all vehicles have the correct equipment fitted.

 

Vulnerable road user safety driver training (S5)

Requirement: ‘Fleet operators SHALL ensure that all drivers (including those exempt or not in scope of Driver Certificate of Professional Competence) undergo continuous approved driver training specifically covering the safety of vulnerable road users.’

At the time of audit 90% of drivers shall have completed the approved training, with the remaining 10% either booked to attend training or justified ie still recruiting.

Drivers shall complete one of the FORS eLearning modules every 12 months, either Smart Driving, Van Smart or Cycle Safety and have completed either the Safe Urban Driving or Van Smart (classroom and cycle practical training) which are both valid for 5 years. You must provide supporting evidence of training completed, all supporting evidence will be checked against the FORS Professional Drivers database. Supporting evidence can include the following:

  • FORS Approved driver list screenshot
  • Completed spreadsheet S5
  • Example of certificates

Main failure reason:

  • Lack of trained drivers

 

Performance data (S6)

Requirement: ‘Fleet operators SHALL baseline data and undertake active monitoring of the following performance indicators:

  • Total distance recorded across the fleet
  • Total fuel used
  • CO2 output
  • NOX output
  • PM output
  • Traffic incidents and collisions
  • Penalty charge notices’

Bronze operators applying for Silver accreditation for the first time need to provide a minimum of three months baseline data, which will cover the entire fleet registered with FORS.

Mail failure reasons:

  • Vehicle numbers not matching what is registered with FORS, any variation above 10% requires FORS to be informed.
  • Not completing all the required fields
  • Not supplying current data and for the correct time frame ie a minimum of 3 months for your first application and 12 months for your second.
  • Not breaking down the NOX and PM figures down into HGV and LGV
  • Not using the correct formulas to work out CO2, NOX and PM figures.

 

Fuel and emissions – evidence (S7)

Requirement: ‘Fleet operators SHALL appoint individual/s who are responsible for monitoring and managing fuel consumption and emission output of the vehicle fleet.’

The way to demonstrate this, is to produce information from of an existing fleet performance management system or database, or through a record of activities or initiatives that are planned or undertaken.

Main failure reasons:

  • The company has not named the person responsible for monitoring and managing fuel consumption.
  • No evidence attached as supporting evidence
  • The evidence attached covers total fuel used across the whole fleet, but does not show evidence of fuel used, CO2, by individual vehicle.

 

Road Risk (S8)

Requirement: ‘Fleet operators SHALL appoint individual/s who are responsible for the management of road risk within the business.’

You will need to demonstrate evidence of assessing and monitoring risk of an accident on the road by producing health and safety policies, procedures, safe systems of working and training records. The appointed individual should attend the FORS Practitioner Workshop ‘Managing Work Related Road Risk’ or a FORS approved road risk workshop, such as WRRR.

Once completed, you will need to show evidence of the FORS Practitioner certificate and evidence of the S5 training requirement completed. A post collision driver training report is also good evidence.

Main failure reasons:

  • Not naming the person responsible for managing road risk.
  • Not attaching any supporting evidence.
  • Health and Safety policy document not attached.
  • No evidence of a detailed process for near miss, incident, collision investigation. i.e post collision driver training assessment.

 

 

If you would like more advice and guidance on starting the FORS Silver application, please contact the FORS Helpline on 08448 09 09 44 or email enquiries@fors-online.org.uk 

If you require vulnerable road user training that meets the requirements of S5, fill in the form below

 

 
Fleet Source are part of the FORS Community Partnership, which took over the day-to-day running of FORS from TfL in 2015. As part of the Partnership, Fleet Source are trusted to deliver the approved driver training and accreditation audits for the Scheme nationwide alongside AECOM and CILT (Chartered Institute of Logistics and Transport).

Learn more about the different roles within the Partnership here.

 

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